+add as contact
"Hi can anyone suggest a reason why my web cam works fine with the old chat but not the new one?
My cam won't work in newchat but it works in old
Check the following:
1. There is a 2nd link to activate your cam. If the main one doesn't work, use the secondary one which says in red "(Above not working? Click here)".
2. You need to be using the latest version of Adobe Flash player. You can download Flash at the adobe site
3. Check you don't have any other software accessing your cam. If you do, close it down.
4. Try it in another browser e.g. Google Chrome
5. If you're still not getting any joy, reboot your PC, ensure that any cam software is closed then try the above steps again.
Still got problems? Post to the site help forum with as much information as possible. Include your browser type and version, the operating system you are using, what make and model Cam you have and describe exactly what you see. If you can't access the forum you can contact us directly with your feedback.